Refund Policy

CROSSROPE LOVE AT FIRST JUMP

One thing we’ve learned is that it's hard to describe what the Crossrope workout truly feels like until you try it yourself. Using weighted jump ropes is unlike any workout you've experienced, which is why we're confident you're going to love it from your very first jump.

60 DAYS TO JUMP - OUR GUARANTEE

To make your decision easy, we're giving you 60 days to use our ropes as much as you'd like so you can see the difference for yourself. If you aren't convinced, you can return them for free*, no questions asked.

OUR RETURN/EXCHANGE POLICY

Our return/exchange policy applies to any of our physical products (for apparel returns, your items must be tagged and unworn and in original packaging). Please note our return policy does not apply to subscription products including our Crossrope Membership. Products sold in "Deals" or "Like New" are limited to size exchanges only.

International Size Exchanges - Yes! Just pay one-way shipping and we will cover the rest. International Returns require customers to cover shipping costs.

*Free Returns and Exchanges apply to US customers only. $40 restocking fee for Heavy Duty Gym Floor Tiles returns. For international returns/exchanges, simply cover one-way shipping costs. For more information please visit our help center.