Love at First Jump
One thing we’ve learned is that it's hard to describe what the Crossrope workout truly feels like until you try it yourself. Using weighted jump ropes is unlike any workout you've experienced, which is why we're confident you're going to love it from your very first jump.
To make your decision easy, we're giving you 60 days to use our ropes as much as you'd like so you can see the difference for yourself. If you aren't convinced, you can return them for free*, no questions asked.
*Free returns apply to US customers only. $40 restocking fee for Jump Zone Flooring returns.
Our return policy applies to any of our physical products (for apparel returns, your items must be tagged and unworn and in original packaging). Please note our return policy does not apply to subscription products including our Crossrope Membership.
All orders ship free over $50 with ground shipping. Shipping is always free for returns (US only, excludes Jump Zone Flooring).
What about Crossrope products I didn't buy on Crossrope.com?
If you bought your Crossrope gear from another retailer, please contact them first for exchanges or returns. If they’re not able to help, just call, email, or chat with us, and we’ll work with you to find a solution.
Something's not right. How do I request a replacement?
We will happily replace any product that does not perform to Crossrope's high expectations, under normal use and within the functional life of the product.
Wait! You didn't answer my question.
We have a library of help articles, and if you can't find your answer, send us a message.