We know that purchasing a Crossrope is an important investment in yourself. We’re determined to meet or exceed your expectations every step of the way and we back that up with our warranty. We ask that you remember that a jump rope is a product you repeatedly strike against the ground and, therefore, wear and tear is normal and should be expected.
Our Warranty Details:
|Rope Longevity Factors|
|Volume of use outdoor use compared to indoor use: outdoor use is fine, but indoor use extends rope life|
|Frequency and duration of use: more use = faster wear|
|Temperature: prolonged use in very cold temperatures can reduce rope life|
|Rope thickness: heavier ropes have thicker plastic coating and last longer|
If you feel like the product did not meet your performance and quality expectations, please contact us and we will be happy to send you a replacement.