We pride ourselves on customer service and strive to answer your questions and comments within 1 business day. We also greatly appreciate your comments and feedback. During non-business hours, e-mail is the quickest way to receive a response.
*If you do not receive a response from us within 24 business hours, please check your spam folder.
Phone: 877-875-5867 (877-875-JUMP)
We are available Monday 9:00am - 8:00pm ET, Tuesday and Wednesday 9:00am - 5:00pm ET, and Thursday and Friday our hours are 9:00am ET - 10:00pm ET. We return voice mails within 24-48 business hours.
Please refer to our FAQ page for a quick reference to the most common questions asked.